Improve the key areas that are holding your people back
Communication is a vital skill in creating an effective workplace. Having the right skills, tools and plans in place for different situations allows you to communicate the right message at the right time.
Manage personal safety and conflict incidents in a way that optimises safety and incorporates precautionary measures. Learn how to set expectations to minimise conflict and the process of effectively managing disagreements.
The Introduction to Performance Improvement module helps you turn difficult performance related issues into mentoring opportunities. Often, all that is needed is a structured approach to address concerns in a constructive manner.